Tech What to do when the Mac App Store says ‘Update Unavailable with This Apple ID’ Published 5 days ago on December 7, 2018 By Jamie Hendricks Share Tweet The Mac App Store (MAS) registers downloaded apps—paid and free—to the Apple ID associated with the store at the time of download. Most people only ever log in with a single Apple ID for app purchases or retrievals, and thus all apps installed on their Macs remain correctly licensed to that Apple ID. However, it’s possible even using a single Apple ID that you will see an error when you attempt to update certain apps that reads, “Update Unavailable with This Apple ID.” This seems to happen commonly with Apple’s productivity apps: Pages, Numbers, and Keynote. The message goes on to say, “This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled.” If none of those conditions are true, you may still see the error in some readers’ (and my family’s) experience. (Why does this happen? Apple hasn’t provided any insight.) The solution is slightly annoying, but not onerous. Delete the apps in question from the Applications folder. Empty the trash. In the Mac App Store, make sure you are logged into the store using the Apple ID you routinely use for purchases by selecting Store. If it shows your Apple ID in Show My Account, then you’re set. If you’re not logged in, select Sign In. If you’re logged into the wrong account, select Sign Out, and then Sign In. Re-download the apps that prompted the error. Pages, Numbers, and Keynote are free, so there shouldn’t be a new purchase or other dialog that appears. Now, the next time updates appear for these apps, you should be able to install them without going through this process again. This Mac 911 article is in response to a question submitted by a Macworld reader. Ask Mac 911 We’ve compiled a list of the questions we get asked most frequently along with answers and links to columns: read our super FAQ to see if your question is covered. If not, we’re always looking for new problems to solve! Email yours to email@example.com including screen captures as appropriate, and whether you want your full name used. Every question won’t be answered, we don’t reply to email, and we cannot provide direct troubleshooting advice. This story was originally published by Macworld Share this:Click to share on WhatsApp (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on Google+ (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Skype (Opens in new window) Related Related Topics:Mac AppsmacOSMacOS HintsMacsSoftware Up Next PCWorld is giving away a OnePlus 6T in Midnight Black for the holidays! Don't Miss 17 gorgeous PC games that will punish your graphics card Continue Reading You may like Save up to $140 on the new MacBook Air at Amazon Best cases and sleeves for MacBook, MacBook Air, and Macbook Pro: Keep safe and stylish with our top picks Save up to $100 on the new Mac mini at B&H Photo Follow Us On Flipboard Magazine. Latest U.S. Politics20 mins ago Celebs hawking Cîroc vodka didn’t mention paid ad deal: FTC Sean “Diddy” Combs helped to make Cîroc a best-selling vodka — but he and scores of other celebs never said... Business1 hour ago How Eddie Redmayne Inspired Glossier’s Best-Selling Cleanser Glossier, the hit e-commerce beauty brand that recently opened a flagship store in New York, announced Tuesday that it will... Local2 hours ago Meng Wanzhou: Trump could intervene in case of Huawei executive Image copyright Reuters Image caption Meng Wanzhou has said she will contest allegations of fraud Donald Trump says he could... Local3 hours ago ‘If you Google the word idiot, a picture of Donald Trump comes up?’ Google’s Chief executive Sundar Pichai went in front of US Congress to defend his company to lawmakers. He faced questions... Entertainment3 hours ago Duchess Meghan Gives a Sweet Nod to Father-in-Law Prince Charles Meghan, Duchess of Sussex on stage during The Fashion Awards 2018Tristan Fewings/BFC/Getty Images A sweet statement! Duchess Meghan gave a... Most Read Local1 week ago Wilder v Fury: Stunning draw in the WBC world heavyweight title fight Sports5 days ago Maurizio Sarri is steering Chelsea away from top four for second year running unless these changes are made, says Adrian Durham Sports5 days ago Who are the two best central defenders in the world?